NEVERLAND TEA

TEA SALON IN THE HEART OF KITS

CASE STUDY

NEVERLAND TEA

Neverland Tea Salon is a popular and trendy place in the heart of Kitsilano Vancouver.

We have worked with them with SEO and Facebook Ads. In addition, we setup both Ecommerce and online ordering for pickup.

We’ve pivoted during these times to ensure their success and support with all their website needs.

Decrease Your Commission Fees

Online Ordering

Why pay other platforms extremely high commission fee percentages and drive customers away from your website? We work with you to setup online ordering for takeout, curbside pickup and in-house delivery

Rinse, Lather, Repeat

Best Practices

We work with you to achieve your restaurants business goals. Our approach involves strategic decision making and execution to deliver the best results for you.

Neverland Tea Salon
neverland tea client

FAQ'S

ONLINE ORDERING

No they will remain on your website the entire time when they are ordering for pickup or delivery through the app.

Both you and the customer will receive a notification in real time as soon as the order is placed.

You will need to confirm that order on your restaurant phone or tablet in real time.

You will be able to see all online orders via the app.

You will also get orders to your email address

Yes, you can connect this app to your thermal printer (connected to multiple Epson and Star thermal printers which are widely used in many restaurants).

  • LAN (Ethernet) – the thermal printer is connected by network cable to a WiFi router and accesses the same WiFi network as the order taking device does;
  • WLAN (WiFi) – the thermal printer connects wirelessly to the same WiFi network that’s used by the order taking device;
  • Bluetooth – the thermal printer connects directly to the order taking device via Bluetooth.

To add a printer, open the order taking app and select Thermal printer from the menu. The app will guide you through adding a LAN, WiFi or Bluetooth printers

Yes you will be able to see your customers name, email, phone number and order detail on the app. These order information will also be sent to your email.

Order information will include the price of each line item ordered, the pickup time and payment method.

Yes you will have access to this via your restaurant login dashboard online. As part of your plan we will help you manage all aspects of your online ordering menu and answer all questions via phone support.

Yes you will have access to this via your restaurant login dashboard online

Yes. The reason for this is to provide the best customer user experience. Taking orders via email or fax results in a poor online ordering experience for the customer as they cannot receive order confirmations by the restaurant in real-time.

Yes, this is possible. To make sure this button is clearly visible to users browsing Facebook on their phone, the order menu button needs to be placed as the main call to action button on your Facebook business page.

Starting Getting Online Orders Today!

Try out today risk free!

We strive to make our clients happy

Let's Grow Your Restaurant